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Omni-channel meets artificial intelligence

Give your contacts a unique Customer Experience
with an Omnichannel Contact Centre in the Cloud


Artificial Intelligence

In addition to bots, artificial intelligence to optimise processes and workflows in the Contact Centres and offer the customer a unique experience.

Agent Empowerment

We help make your business more efficient by offering your team the tools to work with greater productivity, speed and efficiency.

Customer Engagement Center

Elevate your customer’s experience, managing the complexity of the various communication channels through our multi-channel platform.

Find out who our customers are and what we have done to support their business

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Who is
IFM Infomaster

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Over 900 installations throughout Italy
ISO 9001 Standard Certified

Talk to a Customer Experience expert