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Base Digitale Platform 

Integrated and cutting-edge solutions in the context of Contact Centers and Customer Experience.
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Innovation aimed at balancing technology and functionality

Digital Base Platform is the Business Unit of the Base Digitale group, born from the merger of IFM Infomaster S.p.A. and DVR Srl., dedicated to the development of digital platforms.

This strategic union was initiated in April 2021 with the entry of IFM Infomaster into the Base Digitale Group, followed subsequently by DVR Italia, with the goal of creating a shared future for Contact Centers and CRM, focused on the integration of the most advanced Artificial Intelligence technologies.

Our Mission

Provide cutting-edge Digital Platform solutions that enable our clients to accelerate digital transformation, ensuring optimal Customer Experience. Our Business Unit stands out for offering proprietary Omnichannel Contact Center and Customer Relationship Management platforms, integrated with Artificial Intelligence solutions. We are determined to provide an innovative and comprehensive approach to customer interactions and business relationship management, with Artificial Intelligence at the heart of this transformation.

OUR VALUES

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We adapt
technologies
to actual needs
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We render our
clients' experience
unique
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We develop
easier means
of communication
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Each day
we must
improve
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The best technology
is that which
you do not see
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Creativity is
the terrain in which our
ideas are harvested
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Each new challenge
is a truly rewarding
experience
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Innovation must
always be at the
service of the user