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Quality Certifications


A pathway of continuous improvement

IFM Infomaster has always been committed to a process of continuous organisational improvement aimed at defining and optimising production flows and corporate functions. In January 2000, IFM Infomaster commenced implementing its own quality management system, aiming at achieving its certification of compliance with the UNI EN ISO 9001 standard.

The international standards in the UNI EN ISO 9000 series are a valid tool for the corporate organisation and - to date - provide a range of tools and suggestions for process analyses and management. In particular, the adoption and maintenance of a Quality System: 


IFM Infomaster ha ottenuto l'attestazione di compliance allo standard PCI DSS Version 3.2.1 in qualità di Service Provider da un QSA (Qualified Security Assessor) riconosciuto dal PCI Security Standards Council.
Sviluppato dalle principali società emittenti di carte di credito, ossia American Express, Discover, JCB, Mastercard e Visa, lo standard PCI DSS (Payment Card Industry Data Security Standard) stabilisce le misure atte a garantire la protezione dei dati e i processi di sicurezza coerenti con le transazioni finanziarie. La compliance allo standard PCI DSS è un requisito per tutti gli operatori che trattano dati di carta di credito.
Per maggiori informazioni in merito potete contattarci al seguente indirizzo mail pcidss@ifmgroup.it

CSA STAR Self-Assessment (CAIQ) per la suite #phones

IFM Infomaster has completed the CSA STAR self-assessment course. The process ended with the publication of the Consensus Assessments Initiative Questionnaire (CAIQ), a standardized document that allows you to evaluate the existing security controls for SaaS services. Visit the site Cloud Security Alliance.

#phones in the AgID Cloud Marketplace

Our "Cloud Contact Center #phones" SaaS solution is QUALIFIED within the AgID Cloud Marketplace catalog, a platform that exhibits qualified services and infrastructures according to the efficiency and reliability requirements defined for companies belonging to the Public Administration.